Deals and Promotions
Reserve hotels that thanks to their excellent service and attention, will make your stay more pleasant in La Paz.
La Paz, Mx from $84.00 USD |
La Paz, Mx from $101.77 USD |
Frequently Asked Questions
- How do I become a VivaLaPaz.net Customer?
- How can I update my profile?
- How do I change the email address on my account?
- How do I perform a search for hotels?
- How do I access my reservation online?
- Can I make a reservation by telephone?
- How do I know I have a confirmed reservation?
- How can I get more information on a specific hotel?
- Can I cancel a reservation?
- What is VivaLaPaz.net’s privacy policy?
- Is the VivaLaPaz.net site secure?
- Is my credit card information secure?
- How do I contact VivaLaPaz.net customer care?
- What should I do if I didn’t receive a confirmation for my reservation?
- What if I can’t find record of my reservation?
- What should I do if my computer freezes or I lose my Internet connection while I’m making a reservation?
Doing Business with VivaLaPaz.net
How do I become a VivaLaPaz.net Customer?
To become a VivaLaPaz.net Customer, simply click on the “My Profile” icon at the top right of the home page. Then click on the “Create an Account” link. You will be asked to provide some basic information and to create a Customer ID and password. You will use this Customer ID and password to gain access to your stored travel information.
Return to Customer Account/Profile
Sign into the system and open your profile. Make the desired changes to your profile.
Return to Customer Account/Profile
How do I change the email address on my account?
Sign into the system and open your profile. Click on the link that says “Update E-mail Settings” and follow the steps to change your e-mail address.
Return to Customer AccountProfile
How do I perform a search for hotels?
Type the name of your destination city in the Hotel Search section on the left-hand side of the page. You can also supply the dates of travel and number of travelers to get more specific results.
How do I access my reservation online?
You can click on the “My Trips” icon at the top of the VivaLaPaz.net page. This will show you all of the trips you have planned as well as the status of each one.
Can I make a reservation by telephone?
To make a reservation by telephone, call the free VivaLaPaz.net Reservation line:
By Phone:
From the United States and Canada: 1-800-485-4959
From Mexico: 01-800-590-4887
From Other Countries: 1-559-431-7300
By Email:
E-mail: custsrvc@VivaLaPaz.net
Call Center Hours of Operation:
US: 8:00 am to 5:00 pm Pacific Time (Monday – Friday)
Mexico: 8:00 am to 9:00 pm Mountain Time (Monday – Saturday)
How do I know I have a confirmed reservation?
After you have made your reservation, you should receive a confirmation e-mail. If you do not receive a confirmation e-mail or no longer have the e-mail, you can click on the “My Trips” icon at the top of the VivaLaPaz.net page. This will show you all of the trips you have planned as well as the status of the trip.
How can I get more information on a specific hotel?
When viewing the list of hotels, click on the “More Information” link to obtain more specific information on the hotel, including specific room amenities and photos of the hotel and grounds.
If you need to cancel your hotel, car rental, or activity reservation, click on the “My Trips” icon at the top of the VivaLaPaz.net page. Choose the reservation you need to cancel. All changes and cancellations are subject to the policies of the travel provider. For example, a Hotel may have a penalty of collecting one night's stay if the reservation is not cancelled by a certain time. Be sure to read the travel provider's policy before completing your change or cancellation.
If you encounter any problems with a reservation, please call VivaLaPaz.net Customer Support immediately.Can I purchase travel with my credit card without transmitting my information over the Internet?
Yes, you can make the reservation by calling the VivaLaPaz.net Reservation line:
By Phone:
From the United States and Canada: 1-800-485-4959
From Mexico: 01-800-590-4887
From Other Countries: 1-559-431-7300
By Email:
E-mail: custsrvc@VivaLaPaz.net
Call Center Hours of Operation:
US: 8:00 am to 5:00 pm Pacific Time (Monday – Friday)
Mexico: 8:00 am to 9:00 pm Mountain Time (Monday – Saturday)
What is VivaLaPaz.net’s privacy policy?
At VivaLaPaz.net, your privacy is a top priority. We have gone to great lengths to ensure the security of your personal information and value your trust. Your Personally Identifiable Information or PII (i.e., name, address, telephone, etc.) will only be collected with your permission. We do not sell or rent your information to third parties.
Return to Privacy and Security
Is the VivaLaPaz.net site secure?
Yes. We want you to feel comfortable and confident that your online transactions via VivaLaPaz.net websites will be processed and stored safely and securely. With that in mind, VivaLaPaz.net employs the latest technologies to ensure the safety of your personal information. All website transactions involving personal information use 128-bit Secure Sockets Layer (SSL) technology provided by VeriSign. All information encrypted with SSL remains secure from the time you enter it into your browser until it is safely received by our servers, which are located in a state-of-the-art secure datacenter facility, accessible only to authorized personnel, and protected by professionally managed firewalls. To verify that you are operating in a secure environment, look for the letters https:// in your address bar or look for a closed lock or key symbol at the bottom of your browser window.
Return to Privacy and Security
Is my credit card information secure?
Yes. All website transactions involving personal information use 128-bit Secure Sockets Layer (SSL) technology provided by VeriSign. All information encrypted with SSL remains secure from the time you enter it into your browser until it is safely received by our servers, which are located in a state-of-the-art secure datacenter facility, accessible only to authorized personnel, and protected by professionally managed firewalls.
Return to Privacy and Security
How do I contact VivaLaPaz.net customer support?
For any VivaLaPaz.net Customer Support issues, such as questions regarding the VivaLaPaz.net website, your travel itinerary, or any transactions you have conducted with VivaLaPaz.net, please call the Customer Support team:
By Phone:
From the United States and Canada: 1-800-485-4959
From Mexico: 01-800-590-4887
From Other Countries: 1-559-431-7300
By Email:
E-mail: custsrvc@VivaLaPaz.net
Call Center Hours of Operation:
US: 8:00 am to 5:00 pm Pacific Time (Monday – Friday)
Mexico: 8:00 am to 9:00 pm Mountain Time (Monday – Saturday)
What should I do if I didn’t receive a confirmation for my reservation?
After you have made your reservation, you should receive a confirmation e-mail. If you do not receive a confirmation e-mail or no longer have the e-mail, you can click on the “My Trips” icon at the top of the VivaLaPaz.net page. This will show you all of the trips you have planned as well as the status of each one.
What if I can’t find record of my reservation?
If you cannot find record of your reservation, you may contact VivaLaPaz.net Customer Support:
By Phone:
From the United States and Canada: 1-800-485-4959
From Mexico: 01-800-590-4887
From Other Countries: 1-559-431-7300
By Email:
E-mail: custsrvc@VivaLaPaz.net
Call Center Hours of Operation:
US: 8:00 am to 5:00 pm Pacific Time (Monday – Friday)
Mexico: 8:00 am to 9:00 pm Mountain Time (Monday – Saturday)
What should I do if my computer freezes or I lose my Internet connection while I’m making a reservation?
If you are unsure that your reservation has been submitted, log back onto the VivaLaPaz.net site and click on the “My Trips” icon at the top of the page. This will show you all of the trips you have planned as well as the status of each one. If the reservation does not appear, you will need to make the reservation again. If you are still unsure about the status of your reservation, you may contact VivaLaPaz.net Customer Care:
By Phone:
From the United States and Canada: 1-800-485-4959
From Mexico: 01-800-590-4887
From Other Countries: 1-559-431-7300
By Email:
E-mail: custsrvc@VivaLaPaz.net
Call Center Hours of Operation:
US: 8:00 am to 5:00 pm Pacific Time (Monday – Friday)
Mexico: 8:00 am to 9:00 pm Mountain Time (Monday – Saturday)
Doing Business with VivaLaPaz.net
How can I get advertise and/or my business listed on VivaLaPaz.net?
For more information please visit our VivaLaPaz.net Business website at www.amhm.net or contact us:
By Phone:
From the United States and Canada: 1-800-485-4959
From Mexico: 01-800-590-4887
From Other Countries: 1-559-431-7300
By Email:
E-mail: custsrvc@VivaLaPaz.net
Call Center Hours of Operation:
US: 8:00 am to 5:00 pm Pacific Time (Monday – Friday)
Mexico: 8:00 am to 9:00 pm Mountain Time (Monday – Saturday)